Thank you for your interest in and visit to our website. We respect and are committed to protecting your privacy. This Privacy Policy explains how we collect and protect your personal information.

Protecting your personal data and maintaining your trust is very important to us. Therefore, we will use your name and other related information in compliance with this Privacy Policy and the laws of Vietnam.

1. Personal Information

Jan's lenmen collects, stores, and processes your information for the purchase process, subsequent notifications related to orders, and to provide you with the best service. This information includes: Name, gender, date of birth, email, delivery address, phone number, and payment details.

We will use the information you provide to process orders, provide services and information requested through the website and at your request.

We are committed to managing and protecting your account, using the information you provide only to verify and carry out transactions, identify website visitors, and conduct demographic research, if applicable.

We may transfer your name and address to third parties for delivery purposes. For example, this could be a delivery partner or supplier.

Your order details are kept by us, but for security reasons, they will not be made public. However, you can access your information by logging into your account on the website. Here, you will see your order details, products received, products sent, email details, and some information you have agreed to provide for long-term tracking.

You also have a role in protecting your personal data and are not allowed to disclose it to third parties. Specifically, we are not responsible for any misuse of your password if it is not our fault.

2. Security

We have appropriate technical and security measures in place to prevent unauthorized or unlawful access, loss, or damage to your information.

We advise you not to provide payment details to anyone by email or online. We are not responsible for any losses you may incur in exchanging your personal information over the Internet with other parties.

You must not use any programs, tools, or other forms to interfere with the system or alter the data structure. Vietnamese law prohibits the dissemination, propagation, or promotion of any activities aimed at interfering with, sabotaging, or infiltrating website system data. Any violation will result in the forfeiture of all benefits and may be prosecuted.

Although all transaction information will be kept confidential, in the event that government law enforcement agencies request it with justifiable reasons, we will be required to provide relevant information to the authorities.

3. Customer Rights

You have the right to request access to your personal data at any time and to ask us to correct any errors in your data. You also have the right to request that we stop using your personal data for marketing purposes at any time, if applicable.

After collecting the necessary information related to the purchase transaction, we will retain customer information for the period prescribed by law or for the common purpose of both parties.

If you do not provide personal information, you can still access the website anonymously. We also cannot know who you are if you do not log in with your account.

The terms, conditions, and content of the Jan's lenmen website are governed by Vietnamese law.

Thank you!

Jan'slenmen